This is a template, not legal advice, and it describes measures already built into the site plus a couple of spots still marked for a future audit. Have it reviewed before publishing, and note that a statement of intent is not the same as a conformance audit - an actual accessibility review (automated plus a manual pass with a screen reader) is the only way to know how true this page is.
Our commitment
Ziad Jweiles wants Penbloom to be usable by everyone, including people with disabilities, since our whole purpose is teaching people to write regardless of their starting point. We aim to meet WCAG 2.1 Level AA, the widely-used Web Content Accessibility Guidelines standard, and to keep improving as we learn more.
Measures we've already built in
- Semantic HTML structure (headings, lists, landmarks, and labeled form fields) throughout the site.
- A visible focus outline on every interactive element for people navigating by keyboard.
- Support for your operating system's light/dark mode preference, and for "reduce motion" accessibility settings - animations are automatically turned off if you have that setting enabled.
- Text-based lesson content that works with screen readers and browser text-resizing, alongside any video.
- A design with strong color contrast between text and background as a baseline design principle.
Known limitations
We're not aware of every gap, and we'd rather say that plainly than overstate our conformance. Areas we know need attention or haven't been formally audited yet include:
- Embedded YouTube videos may not all have accurate captions or an audio description track - this depends on how each video was produced.
- We haven't yet run a formal audit (automated scan plus a manual screen-reader pass) of the site, so there may be issues we don't know about yet. Treat this statement as a work in progress, and please tell us what you find.
Feedback
If you encounter an accessibility barrier on Penbloom, please tell us - we want to fix it. Contact us at szjweiles@gmail.com, or use our general contact form, and include the page you were on and what happened. We'll try to respond within 5 business days.
Formal accessibility complaints
Penbloom is operated from Guatemala, which doesn't currently have a dedicated digital accessibility law with its own enforcement body, so we handle complaints directly - contact us using the details above and we'll do our best to resolve it. If you're in a country with its own formal accessibility complaints process (for example, the ADA in the US, the European Accessibility Act in the EU, or the Equality Act 2010 in the UK) and Penbloom growing its presence there makes that relevant, this section should be updated with a lawyer's guidance for that jurisdiction.
Changes to this statement
We'll update this statement as we make accessibility improvements or learn about new issues. Check the "Last updated" date above.